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An employee poses for photographs with Samsung Electronics' Galaxy Note 7 new smartphone at its store in Seoul, South Korea, September 2, 2016. [Photo/Agencies] |
Koh Dong-jin, head of Samsung's mobile division, told reporters that a total of 35 complaints had been filed with its service centers at home and abroad for the Galaxy Note 7's battery problem as of Thursday.
The president said 24 gadgets per 1 million have been confirmed defective due to the problem with battery cells, pledging to recall all of Galaxy Note 7 phones sold globally.
Koh said Samsung will suspend sales of the faulty smarpthones and replace the already sold Note 7 with new ones regardless of when consumers bought the device.
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