How can I prove that I have not been to any epidemic-stricken region or country in the past 14 days? Use this!

Have you been to any epidemic-stricken region or country in the past 14 days?

With work resuming in various parts of the country, more and more individuals are returning to their companies and the flow of people has been increasing. After returning to work, have you ever been asked about your whereabouts in the past 14 days? How can you prove that you have not been to any epidemic-stricken region or country?

In order to help you easily prove your itinerary; improve efficiency in itinerary inspections of enterprises, communities, transportation departments and other agencies; and speed up the process of work resumption; a mini app was launched by the State Council. The app, called the telecommunication data-based travel itinerary card,was jointly launched by the China Academy of Information and Communications Technology (CAICT), China Telecom, China Unicom and China Mobile.The big data of three basic telecommunications operators is utilized to provide itinerary inquiry services for 1.6 billion mobile phone users across the country. It supports one-click inquiry of the countries (regions) and domestic cities (stays of more than four hours) you have visited within 14 days.

User Guide

Step 1

Enter your phone number, verification code, and click the "Agree and authorize the operator to inquire on the information about places you have visited within 14 days during the epidemic",

then click "Inquiry"

If you have been to Hubei in the past 14 days, you will get a red card.

If you have been to any epidemic-stricken country (region) in the past 14 days, you will get a yellow card.

If you have not been to the above destinations, you will get a green card.

(We will update these rules in real time)

Tips

Is the "itinerary card" accessible to everyone?

As long as you have a mobile phone, and you are a user of any of the three operators -- China Telecom, China Unicom or China Mobile -- you can use this service. But users who just opened a new account can only use the service after 14 days.

When can I use an "itinerary card"?

The "itinerary card" is used to help returnees prove what regions they have visited in the past 14 days. Therefore, the employer and the community management department can use it when checking the itinerary of workers.

Does the "itinerary card" only show the place where you registered your phone number?

Of course not. The "itinerary card" can display information about the countries (regions) and cities (any stays of more than 4 hours) which users have visited in the past 14 days.

Have a question? Please call our customer services

If you cannot open the webpage or receive the verification code, or if you encounter any other problem, please feel free to call the customer service hotline: 10000 (China Telecom); 10086 (China Mobile); 10010 (China Unicom).

No ID card number, no home address and no other personal information will be collected when you use the itinerary card. It is simpler and safer to use and fully protects user privacy.

Source: The China Academy of Information and Communications Technology